Make a comment or complaint about a taxi driver

Please use this form to submit a comment, compliment or complaint about any driver, vehicle or operator licensed by Havant Borough Council.

Once you have completed the information below and submitted your form, the information will be passed to the Licensing Team for processing.

If you are making a complaint, the Council shall endeavour to respond to your report within 10 working days. All complaints are investigated by a Licensing Officer, who may contact you for additional information, dashcam footage and/or a witness statement. The Council requires that complaints are submitted in writing for evidential purposes.

Please note that any reports of dangerous driving, road traffic offences, or supplying dashcam footage to support a police investigation should be directed to the Police. You can report crimes that are not urgent or ongoing via 101 or online at https://www.hampshire.police.uk/

If the incident occurred outside the Hampshire Police area, please report to the relevant Police area which can be identified at https://www.police.uk/pu/find-a-police-force/

Havant Borough Council need to process your data to comply with a legal obligation primarily under the Town and Police Clauses Act 1847 and the Local Government (Miscellaneous Provisions) Act 1976. You have a number of rights on how your data is used, including the right to object, for more information on your rights see: https://www.havant.gov.uk/privacy-policy

Name
Please note that your personal data will not be disclosed to the driver; vehicle proprietor or operator without your consent.
Contact details
Details of incident
You may include road names or landmarks to describe the location.
You may include a description of the driver, their name (if known) and/or their badge number.
You may include a description of the vehicle's make, model, colour, registration number and/or taxi plate number.
You may include the company's name, and/or details of any staff member that you have correspondence with via email or telephone.
Please provide as much detail as possible about the incident. The Licensing Team may contact you to obtain additional details. 
You may upload images, video footage, or other documents to support your report.
Unlimited number of files can be uploaded to this field.
10 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.
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