If you need to contact us outside of office hours and it cannot wait until the next working day, there is a limited emergency out of hours service.
There is also a list of emergency contacts which will help with incidents that fall outside the council's remit.
In the event of an emergency, please call our main switchboard on 023 9244 6019.
If you are homeless and in need of housing outside of office hours we may be able to assist. We do not have a duty to house every homeless person but we do have a duty to provide advice and assistance to anyone who may need it.
If you are calling for emergency housing, or homelessness contact 07442 453670, leaving your details and an officer will get back to you as soon as they can.
Surface water flooding can happen several reasons, including heavy rainfall, blocked drains or overflowing rivers or streams. If your home is affected by flooding the council may be able to give assistance in some circumstances, by calling our emergency out of hours number on 07442 453670. We may be able to assist.
For blocked highways drains and flooding of roads these are the responsibility of Hampshire County Council.
In the first instance, we would advise you to contact your local Water Authority, as it may well be their responsibility if your drain is shared.
In the first instance, direct residents to Southern Water should call 0330 303 0368.
If you pay your rent to Portsmouth City Council, a Housing Association, or a private landlord and you have an emergency within your home, please contact your landlord directly.
Sewers and drains may be:
For assistance, please call the emergency out of hours number on 07442 453670 and we may be able to help.
There is no guaranteed out of hours service. It may be possible to assist in an emergency.
For assistance, please call the emergency out of hours number on 07442 453670 and we may be able to help.
If you find a stray dog outside of normal office hours, please call 01489 892760.
Hampshire County Council is the highway authority within Havant borough and they are responsible for potholes, damaged road signs, street lighting and other highway associated issues.
Out of hours can be contacted via the Police control on 101 or the Hampshire County Council website.
There is no out of hours service for fly tipping and dead animals.
However, if the fly tip is causing an obstruction to the highway, this can be reported to the Police on 101 who will liaise with Hampshire County Council (the Highways Authority) to arrange for the obstruction to be moved to one side.
You can report this to us online or call Customer Services the next working day on 023 9244 6019.
There is no out of hours service for nuisance complaints. You can report a nuisance online or call Customer Services the next working day on 023 9244 6019.